General Terms and Conditions

Last updated: November 7, 2026

These General Terms and Conditions explain the terms that apply when you register for an event or purchase a product or service through a Signalthority House funnel.

Please read these terms carefully before completing your registration or purchase.

1. About Signalthority House

Signalthority House is operated by:

Legal name: Endora Mackrodt, trading as Signalthority House
Business address: Bachemer Str. 54, Köln, Germany
Email: info@signalthority-house.com
Telephone: +49 221 27643238

In these terms, “we,” “us,” and “our” refer to Endora Mackrodt, trading as Signalthority House. “You” and “your” refer to the person registering for or purchasing an offer.

2. Scope of these terms

These terms apply to offers made available through Signalthority House’s registration pages, sales pages, checkout pages, and related funnels, including funnels operated using Systeme.io.

Depending on the offer, these may include:

Free and paid online events, workshops, and masterclasses.
VIP sessions and event upgrades.
Digital downloads, templates, guides, and recordings.
Coaching, consulting, and group programs.
Done-with-you and done-for-you services.
Other products or services described on an offer page.

The relevant offer page, checkout page, confirmation email, or separate agreement will describe what is included in your particular offer.

Some offers may have additional terms. These will be provided before you complete your registration or purchase. Where specific terms differ from these general terms, the specific terms apply to that offer, subject to any mandatory legal rights.

3. Eligibility and customer status

You must be at least 18 years old, or otherwise legally able to enter into the relevant agreement, to purchase our offers.

Some offers are designed for people acting in connection with their trade, business, or profession. Other offers may also be available to consumers.

A consumer is an individual acting primarily for purposes outside their trade, business, or profession. An entrepreneur or business customer is a person or entity acting in connection with their trade, business, or profession.

Your legal status depends on the circumstances of your purchase. Any mandatory consumer rights that apply to you remain unaffected by these terms.

4. Offer information and registration

We aim to describe each offer clearly, including its main features, price, dates, and relevant participation requirements.

For a free event, registration is completed when you submit the requested information and we confirm your registration. We may send the confirmation and access details by email.

Registering for a free event does not automatically register you for a paid VIP upgrade, program, or other offer. Paid upgrades must be selected and purchased separately.

We reserve the right to decline a registration or purchase request for a legitimate reason, such as a technical error, an unavailable offer, or a failure to meet clearly stated participation requirements.

5. How a paid purchase is completed

The offer or checkout page will explain the steps for placing an order and provide an opportunity to review your information before submitting it.

By selecting the final paid-order button, you submit a binding order for the selected offer. We will send an email acknowledging receipt of your order. A purchase agreement is formed when we expressly accept your order, including through an order confirmation or by providing the purchased product or service.

An automatic email that only acknowledges receipt of your order does not necessarily mean that the order has been accepted.

Please check that your email address and other details are accurate before completing your order. If you notice an error, contact us at info@signalthority-house.com as soon as possible.

6. Prices, taxes, and payments

The price, currency, payment options, and any applicable taxes or additional charges will be displayed on the relevant offer or checkout page before you complete your purchase.

Where a payment plan is offered, the checkout page will show:

The total amount payable.
The amount and number of payments.
The payment dates or payment frequency.
Any other terms specific to the payment plan.

By choosing a payment plan, you agree to make the payments shown at checkout, subject to any applicable cancellation, withdrawal, refund, or other legal rights.

Payments are processed through the payment provider or providers identified at checkout. Your use of a payment provider may also be subject to that provider’s terms and privacy notice.

If a scheduled payment fails, we may contact you to arrange payment. Any further action will be subject to applicable law and the terms of your purchase.

7. No-refund policy

Payments for offers purchased through Signalthority House funnels operated using Systeme.io are non-refundable, except:

Where a refund is required under applicable law.
Where an applicable statutory right of withdrawal is exercised.
Where the specific offer includes an express refund policy or guarantee.
Where we agree otherwise in writing.

Please review the offer details carefully before completing your purchase. If you have questions about whether an offer is right for you, contact us at info@signalthority-house.com before purchasing.

This no-refund policy does not exclude or reduce any mandatory legal rights you may have.

8. Event access and participation

Event dates, times, format, and access instructions will be provided on the relevant offer page or in your confirmation email.

You are responsible for:

Providing an accurate email address.
Keeping your access details secure.
Using a suitable device and internet connection.
Arriving on time and following reasonable participation instructions.

Unless the offer states otherwise, event access is for the registered participant and may not be shared with others.

We cannot guarantee that every participant’s question will be answered during a group session. The format, available time, and number of participants may affect the level of individual interaction.

Missed events

If you cannot attend an event, contact us at info@signalthority-house.com as soon as possible. Whether an alternative date, recording, transfer, or refund is available will depend on the offer and applicable law.

A recording is included only if the offer page or your confirmation email states that it is included.

Missing an event does not by itself cancel an outstanding payment obligation or create a right to a refund. This does not affect applicable statutory withdrawal or other legal rights.

9. Changes to or cancellation of an event

If we need to change an event because of illness, technical difficulties, low registration, or another legitimate reason, we will notify registered participants as soon as reasonably possible.

Depending on the circumstances, we may offer a rescheduled date, an alternative form of delivery, or a refund. If a paid event is cancelled and no suitable alternative is provided, we will refund the amount paid for the cancelled event or affected portion of the offer, as appropriate.

Nothing in this section limits rights you may have under applicable law.

10. VIP upgrades and other add-ons

A VIP upgrade or add-on is optional and will be described separately before purchase, including its price and what it includes.

Unless the offer states otherwise:

A VIP upgrade is purchased separately from a free event registration.
A VIP group session is a group experience and does not include a private consultation.
An add-on includes only the items or services described on its offer or checkout page.

If you purchase an add-on separately after your original purchase, the applicable terms and any withdrawal period for that separate purchase will be assessed according to that transaction and applicable law.

11. Services and programs

For coaching, consulting, done-with-you, done-for-you, or other service-based offers, the scope of work, delivery period, payment terms, and any special conditions will be described on the offer page or in a separate agreement.

Your participation and cooperation may be needed for us to deliver the services. This may include providing information, attending scheduled sessions, reviewing materials, or completing agreed actions.

We will let you know what we need from you and any deadlines relevant to the service.

Unless expressly included in your offer, services do not include additional sessions, ongoing support after the stated delivery period, or work outside the described scope. Any additional work will require a separate agreement.

12. Statutory right of withdrawal for consumers

If you are a consumer, you may have a statutory right to withdraw from an online purchase. The following notice explains the general right that applies where the contract is subject to withdrawal. Exceptions or different rules may apply depending on the offer and applicable law.

Withdrawal notice

You have the right to withdraw from a contract covered by the statutory right of withdrawal within 14 days without giving any reason.

For a service contract or a contract for digital content supplied electronically, the withdrawal period generally begins on the day the contract is concluded.

To exercise your right of withdrawal, you must inform us of your decision by a clear statement. You can contact us at:

Endora Mackrodt
Trading as Signalthority House
Bachemer Str. 54
Köln, Germany
Email: info@signalthority-house.com
Telephone: +49 221 27643238

You may use the model withdrawal form below, but you do not have to use it.

To meet the withdrawal deadline, it is sufficient to send your notice that you are exercising your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal

If you withdraw from a contract, we will reimburse payments received from you in accordance with applicable law. Where reimbursement is due, we will generally make it without undue delay and no later than 14 days after receiving your notice of withdrawal.

We will generally use the same payment method you used for the original transaction, unless we expressly agree otherwise with you. You will not be charged a fee for the reimbursement.

Services started during the withdrawal period

If you expressly ask us to begin a service during your withdrawal period and later withdraw, you may be required to pay a proportionate amount for the service provided up to the time you informed us of your withdrawal, but only where the applicable legal conditions have been met.

For a paid service, the right of withdrawal may expire after the service has been fully performed if the legal conditions for early commencement and expiry have been satisfied.

Digital content

Different rules may apply to digital content, such as an immediately available download. Where applicable, we will explain the consequences and request the necessary consent and acknowledgement before providing access.

Purchasing a service or accessing a website does not automatically mean that you waive a statutory right of withdrawal. Any waiver or expiry is subject to applicable legal requirements.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract. You may also withdraw by sending another clear statement.

To:
Endora Mackrodt
Trading as Signalthority House
Bachemer Str. 54
Köln, Germany
info@signalthority-house.com

I hereby give notice that I withdraw from my contract for the purchase of the following product or provision of the following service:

Product or service: ______________________________

Ordered on / received on: ______________________________

Name: ______________________________

Address: ______________________________

Signature: ______________________________
Only required if this form is sent on paper.

Date: ______________________________

13. Voluntary refund policies and guarantees

Some offers may include a voluntary refund policy or guarantee in addition to any statutory rights.

If an offer includes a voluntary policy, its conditions, deadline, and method for making a request will be stated on the relevant offer or checkout page or in a separate agreement provided before purchase.

A voluntary refund policy does not replace or reduce any statutory rights that apply to you.

14. Digital materials and permitted use

Unless otherwise stated, materials provided as part of an offer are for your own use or your own internal business use.

You may not sell, republish, distribute, share access to, or make our materials available to others without our prior written permission, except where applicable law permits.

Ownership of our materials, including presentations, guides, templates, recordings, and other content, remains with Signalthority House or the relevant rights holder.

If a specific product or service includes different usage rights, those rights will be described in the relevant offer or agreement.

15. Recordings and participant contributions

Some events may be recorded. If a recording is planned, we will inform participants and provide relevant information about how it will be used.

Your name, image, voice, chat messages, or other contributions may be visible or audible during an online event, depending on the platform and how you participate.

We will handle recordings and personal information in accordance with our Privacy Policy and applicable data protection law. Where consent is legally required, we will request it separately.

Participants may not record or distribute an event or another participant’s contributions without our prior written permission and any other consent required by law.

16. Respectful participation and confidentiality

We want our events and programs to be welcoming and respectful.

You agree not to harass other participants, disrupt sessions, share harmful or unlawful content, or promote your own services where promotion has not been invited.

If you share information in a group setting, please consider that other participants will be able to hear or see it. We ask participants to respect the privacy of others and not share another person’s personal or confidential information outside the group without permission.

Although we encourage respectful participation, we cannot guarantee that other participants will keep information confidential. Please avoid sharing anything you do not want other participants to know.

If a participant seriously disrupts an event or behaves inappropriately, we may take reasonable steps to protect the group, including limiting participation. Any payment or refund consequences will be determined in accordance with the circumstances and applicable law.

17. Results and testimonials

Our events, products, and services are intended to provide education, information, strategic support, or other services described in the relevant offer.

We do not guarantee a particular number of clients, sales, leads, followers, speaking invitations, or revenue. Results depend on many factors, including your business, audience, decisions, implementation, market conditions, and circumstances outside our control.

Examples, testimonials, and case studies describe individual experiences. They do not guarantee that you will achieve the same results.

18. Professional advice

Unless an offer expressly states otherwise, the information we provide is general business education and support. It is not legal, tax, financial, medical, or mental health advice.

You are responsible for deciding whether to seek advice from a qualified professional for your circumstances.

19. Technical availability and third-party platforms

We may use third-party platforms, including Systeme.io and payment, scheduling, email, or event providers, to administer our offers.

Occasional technical interruptions may occur. If you experience a problem accessing a purchased offer, please contact us at info@signalthority-house.com so we can investigate and offer an appropriate solution.

This section does not limit any rights you may have if a service or digital product is not provided as agreed.

20. Privacy, personal data, and marketing

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.

The controller responsible for your personal data is:

Endora Mackrodt, trading as Signalthority House
Bachemer Str. 54, Köln, Germany
info@signalthority-house.com

When you register for an event or purchase an offer, we may collect and use information such as your name, email address, registration details, purchase information, and other information you provide.

Depending on your interaction with us, we may use this information to:

Process your registration or purchase.
Send confirmations, access details, reminders, invoices, and important updates.
Deliver the products or services you request.
Provide customer support and respond to your questions.
Manage payments and meet applicable legal obligations.
Send marketing communications where you have given consent or where otherwise permitted by law.

We may use service providers, including Systeme.io and relevant payment or event platforms, to help us operate our funnels and deliver our offers. Our use of those providers and the handling of your information are described in our Privacy Policy.

Where consent is required for marketing, we will request it separately. Agreeing to these terms or registering for an event does not automatically mean that you agree to receive marketing emails.

You may withdraw your marketing consent at any time by using the unsubscribe link in our marketing emails or contacting info@signalthority-house.com. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Unsubscribing from marketing emails does not prevent us from sending communications necessary to administer an active registration or purchase.

Depending on applicable law, you may have rights concerning your personal data, including rights to request access, correction, deletion, restriction, or portability, and to object to certain processing. You may also have the right to complain to a data protection supervisory authority.

For more information about how we process personal data, including the purposes, legal bases, recipients, retention periods, and your rights, please read our Privacy Policy.

21. Liability

Our liability is governed by applicable law. Nothing in these terms excludes or limits liability that cannot legally be excluded or limits any mandatory rights you may have.

22. Applicable law and disputes

These terms are governed by the law of the Federal Republic of Germany.

If you are a consumer habitually resident in another country, this choice of law does not deprive you of the protection of any mandatory consumer laws that apply in your country of residence.

Any disputes will be handled by the courts with jurisdiction under applicable law. Mandatory rules protecting consumers remain unaffected.

23. Contact

If you have questions about these terms, a registration, or a purchase, please contact:

Endora Mackrodt
Trading as Signalthority House
Bachemer Str. 54
Köln, Germany
Email: info@signalthority-house.com
Telephone: +49 221 27643238